Returns & Exchanges
At TNS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. If your new look isn't quite right, we make the process of getting a refund or exchange simple and stress-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.